Shipping & Fulfillment Policy
At Swiftpick Shop, we want to make sure your package arrives at your door as smoothly and quickly as possible. Here is everything you need to know about how we manage packaging, dispatch, and delivery across the United States.
Where We Deliver
We currently ship orders strictly within the continental United States (all 50 US states). At this time, we do not fulfill international shipments or deliver to APO/FPO military addresses.
Order Processing & Daily Cut-Off
- Processing Window: Orders take 1 to 2 business days (Monday through Friday) to be inspected, packed, and processed at our warehouse.
- Daily Cut-Off Time: 2:00 PM Mountain Standard Time (MST).
- Orders placed before 2:00 PM MST on a business day will begin processing that same day. Orders placed after 2:00 PM MST, or over the weekend, will begin processing on the following business day.
Estimated Transit & Delivery Timeframes
- Carrier Transit Time: Standard ground transit takes 3 to 5 business days (Monday through Friday).
- Total Delivery Time: You can expect your parcel to arrive within 4 to 7 business days from the moment you place your order.
- Please note that domestic carriers do not move packages on weekends or US Federal Holidays.
Shipping Charges
- Standard Ground Shipping: Always 100% FREE ($0.00) on all orders storewide.
- What you see at checkout is the exact amount you pay — we never charge hidden fuel surcharges, handling fees, or unexpected delivery tariffs.
Order Tracking & Status Updates
As soon as your package is handed over to our shipping carriers (USPS, UPS, or FedEx), our system will automatically email you a shipping confirmation containing your tracking code. Please allow up to 24 hours for the carrier system to update initial tracking scans. You can track your order anytime via our Track Your Order page.
Address Corrections
If you realize you entered an incorrect shipping address, please write to us immediately at info@swiftpick.shop within 2 hours of placing your order. Once our warehouse generates a shipping label, we are unable to change the shipping destination.
Damaged or Lost Shipments
If your order arrives damaged, please take clear photos of the outer box and item and notify us within 48 hours at info@swiftpick.shop so we can make it right. If your carrier tracking link stops updating for more than 7 consecutive business days, contact us so we can open a trace ticket and arrange a replacement or refund.
Contact & Business Registration
SWIFTPICKSHOP LLC (NM Corporate ID: 0008106444 | EIN: 30-1498800)
1209 Mountain Rd Pl NE, Ste N, Albuquerque, NM 87110, USA
- Phone: +1 (505) 528-4343
- Email: info@swiftpick.shop
- Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (MST)