Contact Us

Contact Us

Effective Date: August 27, 2026

Welcome to the official Customer Support and Corporate Contact portal of SWIFTPICKSHOP LLC. Transparency, operational integrity, and swift consumer assistance are the core operational standards of our storefront. Whether you have inquiries regarding our athletic footwear collection, need technical assistance with checkout, require real-time updates on active parcel shipments, or wish to review your rights under our return policy, our dedicated corporate support desk is available to assist you.

1. Corporate Entity & Legal Business Identification

To ensure complete transparency and verify our legitimate business structure, our full legal identity details are provided below:

  • Legal Entity Name: SWIFTPICKSHOP LLC
  • State of Incorporation: New Mexico, United States
  • State Entity Corporate Identification Number: 0008106444
  • Federal Employer Identification Number (EIN): 30-1498800
  • Primary Corporate Domain: https://swiftpick.shop
  • Official Registered Business Address: 1209 Mountain Rd Pl NE, Ste N, Albuquerque, NM 87110, United States

2. Direct Channels for Customer Support

We maintain multiple direct, verified operational channels for client assistance:

  • Centralized Support Email: info@swiftpick.shop
  • Verified Business Phone: +1 (505) 528-4343
  • Standard Customer Support Hours: Monday through Friday, 9:00 AM to 5:00 PM (Mountain Standard Time – MST)
  • Operational Availability: Closed Saturday and Sunday (Inquiries submitted over weekends are addressed within the first operational window on Monday)
  • Average Email Response Window: Within 24 business hours

3. Operational Support Guidelines by Department

Order Modifications & Cancellation Requests

If you need to adjust an incorrect delivery address or cancel an active order, please write to us within 2 hours of purchase execution at info@swiftpick.shop or call +1 (505) 528-4343. Requests submitted within this 2-hour window are processed immediately before packages enter warehouse logistics.

Returns, Replacements & Refund Processing

Before returning physical merchandise to our Albuquerque facility, customers must review our full Return & Refund Policy and contact info@swiftpick.shop to obtain return confirmation. Verified returns are eligible within 30 days of carrier delivery timestamp.

Fulfillment & Courier Carrier Logistics

For detailed insights regarding daily processing windows (2:00 PM MST cutoff), carrier transit times (3 to 5 business days), or tracking code generation via USPS, UPS, or FedEx, visit our Shipping Policy or monitor your package directly via our Track Your Order portal.

Data Privacy & Regulatory Enquiries

For questions regarding data security, SSL encryption protocols, or consumer data deletion under domestic regulatory guidelines, review our Privacy Policy or contact our privacy desk at info@swiftpick.shop with the subject line "Data Privacy Request."

4. Self-Service Help Desk Resources

For immediate answers regarding product sizing, payment methods, or shipping policies, consult our central Help Center:

5. Corporate Governance & Executive Escalation

SWIFTPICKSHOP LLC is committed to resolving customer inquiries fairly and efficiently. If your support inquiry requires additional review or executive escalation, submit your case details directly to info@swiftpick.shop with "Executive Oversight" in the subject line. Our compliance officers independently review all escalated cases within 1 to 2 business days.